What Annapolis Homeowners Say About Level Two Chimney Annapolis
Reviews matter because a chimney is one of the few systems in your Annapolis home you can’t fully see. You hire someone, they climb up, and you trust what they tell you about your flue liner or crown. That’s why we built our reputation around documentation: written prices before work starts, photos during the inspection, and a written record after. Corrine Halstead has run this business on one rule since 2009: if we say it, we show it. Homeowners don’t need a technician’s word. They need evidence. That’s how we earn a review worth reading.
Recent Reviews
“We bought a 1920s rowhome in Murray Hill and had no idea when the chimney was last swept. The Level Two tech showed me camera footage of a Class III creosote glaze, which is the shiny, tar-like buildup that’s a genuine fire risk. He explained it in plain terms, gave me a written price before starting, and sent me the photo record when he finished. I’ve never had a contractor hand me that much proof.”
Christine P., Murray Hill, Annapolis
“Our chimney crown had hairline cracks that let water seep into the brick. The technician showed me close-up photos of the spalling, which is when the brick face starts popping off from freeze-thaw cycles. We get those in Annapolis every winter. He told me the crown could be sealed now and the bricks could wait a season, and his written estimate broke out both options. Nobody has ever told me what I didn’t need to do.”
Renee K., Hillsmere Shores, Annapolis
“Two other companies told me I needed a new flue liner without ever putting a camera up the chimney. Level Two ran a camera scan and found the existing liner was solid, just dirty. They swept it, wrote it up, and charged me exactly the price on the quote. They even offered a free second opinion if I brought them a competitor’s estimate, which I did. They came in lower.”
Andre C., West Annapolis
“Corrine’s crew came out to our place near Quiet Waters Park because we smelled smoke backing into the living room. The issue was a cold flue, something we’d never heard of. They explained it, fixed the draft problem, and the written warranty was in my inbox before the truck pulled away. The 365-Day Done Right Promise isn’t marketing copy. It’s in writing.”
Marcus D., Annapolis Neck
“We hadn’t used our fireplace in four years and assumed it was fine. It wasn’t. The technician pulled out a dead bird, about a pound of twigs, and a nest that had partially blocked the flue. He showed me the photo before I paid a dime. That’s what I respect about this company: the diagnosis comes with documentation, not just a verbal report.”
Christine P., Eastport, Annapolis
“I scheduled a sweep because we were buying a house in Annapolis and the home inspector flagged the fireplace. Level Two did what they call an NFPA 211 Level 2 camera scan, gave the seller a written report, and even sent photos to my realtor. We closed on time. The liners were safe. That inspection paid for itself.”
Renee K., Admiral Heights, Annapolis
Why Customers Trust Us
The thread running through every review is simple: Annapolis homeowners see exactly what we see. Clause 4 of the Haven Standard requires a documented photo record on every visit, and that has been our practice since 2009 across more than 38,000 chimneys inspected and cleaned. A written price lands before any work starts, never after. The 365-Day Done Right Promise means what it says: if it’s not right, we return and make it right. Background-checked, uniformed technicians show up on time, and a live person answers the phone around the clock. We buy materials from DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield through the Haven buying network, which keeps parts pricing honest. But the thing homeowners mention most is that we tell them when work can wait. That earns trust faster than any guarantee. If your chimney needs a sweep, a camera inspection, or a second opinion on a written estimate, call (443) 274-4231. Corrine Halstead and her team will give you a price in writing before anyone climbs a ladder.
Written by Corrine Halstead, Owner at Level Two Chimney Annapolis, serving Annapolis since 2009.